With the use of Microsoft technologies, especially Exchange, to implement a state-of-the-art messaging solution. Get your e-mails, organizers, task schedulers, appointments, contacts manager and calendars all in one place, completely integrated and working harmoniously. Unified messaging enhances and improves business productivity while decreasing communication issues.
Using MS Office communication Server, we bring together all communication systems (call-control, presence, instant messaging, unified messaging, speech access and personal assistant, conferencing, collaboration tools, mobility) to one console and make them work together in real-time. You can seamlessly collaborate with another person, even if you are in separate locations, quickly locate people by accessing an interactive directory, engage in a text messaging sessions from your desktop, and then escalate the session to a voice call, or even a video call – all within minutes. With an increasingly mobile workforce, businesses are rarely centralized in one location. Unified communications facilitate this on-the-go, always-available style of communication.
IP Telephony is the result of a fully converged voice and data network. IP Telephony systems provide high levels of integration with messaging systems and customer resource management systems – which create efficiencies and provide better service.