Beta computers does not just sell you a computer equipment and abandon you. All equipment, apart from being warranted to be free from any manufacturers defective material and workmanship for a minimum period of one year from date of purchase, are backed up by a full and comprehensive after sales service maintenance at mutually agreed rates.

Maintenance refers to all activities which assist in keeping the equipment in good working conditions. Included is the obvious activities of repairs, lubrication, overhauls, inspections, replacement of parts, training and counseling of staff in the proper handling of the equipment , improvements and / or modifications of equipment for enhanced performance and adequate planning of service schedules.

We have available two (2) Main optional paths for their maintenance service. These are:

1. Full and Comprehensive Maintenance: featuring
   • Necessary labor and parts for preventive and remedial maintenance;
   • Relief equipment, when downtown will exceed 48hours, during remedial maintenance;
   • Four times annual preventive maintenance calls;
   • Within 24 hours site response time for remedial maintenance;
   • General hardware support and consultancy.
2. Regular maintenance: featuring
   • Necessary Labor only for preventive and remedial maintenance;
   • Necessary parts for preventive and remedial maintenance for clients account.
   • Four times annual preventive maintenance calls;
   • Within 24hours site response time for remedial maintenance
   • General hardware support and consultancy.